Returns & Refunds policy
Welcome to Effortless Tanning Solution! We appreciate your business and strive to provide you with the best products and services. Please take a moment to review our No Refund Policy.
Due to the nature of our products/services, all sales are final. We do not offer refunds or exchanges once a purchase has been made. By completing a purchase with us, you agree to these terms.
Exceptions
While we maintain a strict no refund policy, we understand that exceptional circumstances can occur. If you experience any issues, please contact our customer service team at effortlesstansolution@gmail.com within 2 days of your purchase. Our team will review your case and respond within 3 business days
Damaged or Defective Items
If you receive a damaged or defective item, please notify us immediately. We will arrange for a replacement or repair at no additional cost to you. To facilitate this process, please:
1. Contact us at effortlesstansolution@gmail.com within 7 days of receiving your item.
2. Provide your order number, a detailed description of the issue, and photographic evidence of the damage or defect.
Digital Products and Services
For digital products and services, we do not offer refunds once the product has been downloaded or accessed. If you encounter any technical issues, please reach out to our support team for assistance. We will work diligently to resolve any problems you may face.
Subscription Services
Subscriptions are non-refundable. You may cancel your subscription at any time, and you will continue to have access to the service through the end of your billing period. No pro-rated refunds will be provided for partial subscription periods.
How to Contact Us
If you have any questions or concerns regarding our No Refund Policy, please do not hesitate to contact us:
- Email: effortlesstansolution@gmail.com
Thank you for your understanding and cooperation.
Effortless Tanning Solutions